If the event promoter has approved refunds, you’ll receive a notification or email explaining any refund options available to you.
It's your responsibility to check for any event changes, especially on the day of the show. For the latest updates, visit the Event Promoter’s or artist’s official channels, or check trusted media outlets.
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If the event promoter has approved refunds, you’ll receive a notification or email explaining any refund options available to you.
The options to transfer or sell your tickets may also be available for your event. When they’re offered, you’ll see a Transfer Tickets or Sell Tickets button on your order.
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If the Event Promoter has approved refunds, you’ll receive a notification or email explaining any refund options available to you.
In some cases, refunds may be processed automatically to the original method of payment used at time of purchase. In other instances, you will need to contact Fan Support to ask for a refund.
When purchasing tickets in the future, you may want to elect to buy ticket insurance, which offers refunds for covered reasons. Read more about it in our Help Center Ticket Insurance: Everything you need to know .
For detailed information on our refund policies, see our Purchase Policy.