Our Policy & Focus
At Ticketmaster GmbH, we aspire to build teams that reflect and support the fans and artists we serve.
Every day we aim to promote environments where everyone can be themselves, contribute fully and thrive within our company and at our events. As we continue working together to deliver unforgettable live music experiences, we will remain focused on valuing, respecting and celebrating all of the backgrounds, experiences, abilities, and perspectives that enrich our workforce. As part of that focus, we are making efforts to ensure that Ticketmaster GmbH’s digital properties are accessible to all individuals, regardless of ability. In doing so, Ticketmaster GmbH has a goal to comply with applicable accessibility standards included in the W3C’s WCAG 2.1 A&AA guidelines.
Digital Accessibility Statement
We are working to ensure our websites and online services are accessible for all and are committed to following the W3C Web Content Accessibility Guidelines and other applicable web accessibility laws.
To accomplish this, we have partnered with Level Access to leverage their digital accessibility platform and 25 years of experience to achieve and sustain conformance to accessibility standards. Their digital accessibility platform is used to evaluate our digital properties in accordance with best practices and is supported by a diverse team of accessibility professionals, including users with disabilities.
Through this partnership, Ticketmaster GmbH continues to develop our digital accessibility program and capabilities so that we are designing, developing, and testing our websites and online services for conformance to accessibility standards.
Contact
We want to hear from you. If you would like further information about Ticketmaster GmbH’s accessibility efforts, have other accessibility questions or feedback, or encounter accessibility barriers on our digital properties, please contact our Fan Support team: