Contact Us
For any questions or feedback, get in touch with us and we'll be glad to help.
Have a question? Browse our Help articles
Read the most frequently asked questions:
Already have tickets? Fill out a form
- Find your order under My Tickets.
- Scroll down and click Contact Us.
Don't have tickets or can't sign in? Email us
Submit a form if you:
- Don't have tickets to an event yet.
- Can't get into your account.
- Need help with a gift card.
- Don't see your order in your account.
- Need help with disability/access information.
- Have other questions.
Need help with accessibility ticket requests? Call us
Accessibility Support (+49 (0)30 - 40 818 824)
Opening Hours:
- Daily 10:00 AM to 6:00 PM
For all other enquiries, use our online support options above.
To purchase tickets, visit us online or go to our app.