How does Ticket Transfer work?

How does ticket transfer work?

When you transfer tickets to another fan and they accept them, the recipient is issued a new QR code that only they can use.

To transfer your tickets, follow these steps:

• 1. Open the Ticketmaster app and sign into your account.
  2. Find your order in My Tickets.
  3. Tap Transfer. If you receive a message that the Event Organizer hasn’t activated transfer, your tickets aren’t eligible for transfer.
  4. You'll receive a text with a one-time code to verify your identity. Type in the code and select Confirm. Visit our help page to learn more.
  5. Select the tickets you'd like to transfer.
  6. Enter your recipient's phone number or email address.
  7. Press Confirm and a link to claim the ticket will go to your recipient in an email.
• 1. Sign into your Ticketmaster Account.
  2. Find your order in the My Tickets section.
  3. Click Transfer. If you receive a message that the Event Organizer hasn’t activated transfer, your tickets aren’t eligible for transfer.
  4. You'll receive a text with a one-time code to verify your identity. Type in the code and select Confirm. Visit our help page to learn more.
  5. Select the tickets you'd like to transfer.
  6. Enter your recipient's phone number or email address.
  7. Click Confirm.

Your transferred tickets will show in your account as sent. Once the recipient has accepted them, you’ll receive an email confirming the ticket has been accepted. After a successful Ticket Transfer, the ticket in your account is no longer valid for event entry.

How do I know if the tickets have been accepted?

Once you send a ticket, you’ll see either:

• Transfer Pending, which means your friends have not accepted the transferred tickets yet — remind them to check their email for the transfer invite.
• Transfer Complete, which means the transfer has been successful.

How do I accept transferred tickets?

1. Click the Accept Tickets link in your email.
2. Sign in or create a new account — make sure you use the same email for your account and that the tickets were sent to.
3. Click Accept Ticket Transfer.

Once you accept the ticket, the sender receives a notification letting them know the Ticket Transfer has been successful.

For your own security, it’s a good idea to know and trust the person transferring tickets to you.

Only the sender can cancel a ticket transfer. If your ticket transfer hasn’t been accepted by your recipient yet, you can cancel the transfer by following these steps:

1. Sign into your Ticketmaster Account.
2. Find your order in the My Tickets section.
3. Select Cancel Transfer.
4. Confirm you want to cancel the transfer by selecting Cancel Transfer.
5. Your ticket will be returned to your account.