Payment and Shipping
- Why is my name on the eTicket?
- Why can't I pay with a money transfer?
- Why can't I choose the eTicket option?
- Which payment options do I have?
- Which delivery options are there?
- When I order tickets for different events, do I have to pay the shipping fees twice?
- What is an eTicket and how is it delivered?
- What is a Collector-Ticket?
- What is 3-D Secure and what benefits does it have?
- My tickets haven't arrived yet, what can I do?
- I want to purchase my tickets by invoice. Why do I get an error message when I choose Klarna as a payment option?
- I payed for my tickets, but don't have the order on my account. What should I do?
- I haven't received my eTickets, what can I do?
- I can't print my eTickets. What are the requirements for it?
- I am having issues printing my eTickets, what can I do?
- How does the delivery option "Will Call" work?
- How do I receive a bill?
- How do I know my tickets have been sent?
- How can I tell if my money transfer has been successfull?
- Can I change my delivery address after ordering my tickets?
- Can I also order tickets on Ticketmaster.de from outside of Germany?