Availibility of Tickets

• You announced an onsale, but why are the tickets not yet available?
• Why do you offer better tickets now, and why haven't they been available when I ordered mine?
• Why can't I find my event at Ticketmaster?
• What is Ticketfirst?
• What is a presale and how to I book tickets for it?
• My Event is "currently not on sale" - what does that mean?