Whether tickets can be picked up from the box office depends on the promoters. Whenever possible, it will show up as one of the delivery options at the end of the booking process "WillCall". In this case you can pick up the tickets directly at the box office of the venue. Unless otherwise instructed, have your order confirmation and ID ready when picking up the tickets. The opening times of the box office can vary from venue to venue. Generally the tickets can be picked up 1-2 hours before the event starts. Please note, that only the person who ordered the tickets can pick them up. If the person who bought the tickets won't attend the event, they need to give written permission to the person who will pick them up instead. It needs to contain the following information:

• the full name of the person who originally bought the tickets
• the order number
• the name of the new ticket owner

the ID from the person who purchased the tickets (copies are acceptable). Since it takes a lot of organizational work to have this ready, some event promoters don't offer this option. If you want to, you can also chose the delivery option "eTicket" to get your tickets quickly and cheap.